Although some of the details had been mentioned last week, Samsung has now put out an official post on how consumers can indicate that their Galaxy Note 7 replacements are safe units. Last week, it was reported that the safe Galaxy Note 7’s would have a green battery icon instead of a white icon that were on the original units that have been selling since launch. This is one of the details that Samsung points out in today’s post, stating that they have introduced the green battery icon as a way for people to identify the difference between an old and a new device.
In addition to changing the color of the battery icon, users will also be able to see it in multiple places which includes the status bar as well as the always on display and on the screen that pops up when users go to power off the device. While the battery icon will be the main identifier on the phone itself for users to tell if their unit is safe, Samsung has also made it possible for its customers who have received replacements to distinguish safe units from those that aren’t safe by looking at the outside of the box, as there will be a tiny black square that should be in the top right corner of the sticker where you’ll find the serial numbers.
Samsung has stated that replacement Galaxy Note 7 devices would arrive in the U.S. no later than September 21st, which Sprint have confirmed will also be the time frame for their customers to receive replacements, and although not all retailers are likely to have replacements already, some consumers who had pre-ordered the replacements through Best Buy were already able to go into a local store and pick up new phones as of yesterday. Replacements Galaxy Note 7’s from Samsung are in response to both the initial recall, as well as the formal recall that was announced last week in part with the U.S. Consumer Product Safety Commission due to issues with the Galaxy Note 7 batteries overheating and exploding, causing potential property damage, and burns. Beyond these indicators, Samsung continues to recommend that customers return any affected devices and get a replacement.
