The Galaxy Note 7 recall is the biggest recall in recent memory, when it comes to consumer electronics. Just a couple short weeks after the device was made available in a handful of countries, and the company sold 2.5 million of said device, the South Korean company was forced to recall every single Galaxy Note 7 that it had sold. And cease sales of the device. This was due to the device having an issue with the battery, and some units exploding. Since the recall was initiated last week, there have been a few more cases where the Galaxy Note 7 has blown up – one where it totaled a car, and another where it totaled a home. Now Samsung is urging all Galaxy Note 7 users to power down their device and turn it in.
Samsung began sending out emails to everyone who had purchased the Galaxy Note 7, urging them to power down the device and turn it in and receive a replacement from the company. Now Sprint has offered an update on the Galaxy Note 7 recall as well. Sprint is allowing customers to take their Galaxy Note 7 into their local Sprint store and exchange it for a Galaxy S7 or Galaxy S7 Edge and you’ll get a refund for the difference. Customers are also able to bring in any accessories they bought with the Galaxy Note 7 for a refund as well. All shipping and restocking fees are being waived by Sprint, as it should be.
For Sprint customers, Samsung is offering a $25 bill credit, as well as a Galaxy S7 family replacement to all those that turn in their Galaxy Note 7 within the next 90 days. If you don’t have a Sprint store nearby, you can call them at 1-888-211-4727 and get the return initiated. The Galaxy Note 7 has already caused enough damage to a number of places around the world. It’s important that if you do own the device, that you return it to Samsung, that way your Galaxy Note 7 doesn’t explode either. The device has already been banned on flights in many countries and the FAA is looking at banning it on flights in and out of the US as well.