TfL accused of not 'properly informing' Streatham residents about changes to A23 road

Locals in south London neighbourhood ‘fed up with being left out of decisions that directly impact their daily lives’, Lib Dems claim
An image posted on X (formerly Twitter) by London's Walking and Cycling Commissioner Will Norman, showcasing TfL's plans for Streatham Hill
An image posted on X (formerly Twitter) by London's Walking and Cycling Commissioner Will Norman, showcasing TfL's plans for Streatham Hill
Transport for London

Plans to transform Streatham Hill’s part of the A23 road with new pedestrian crossings and a protected cycle route have been criticised by local Liberal Democrats, who argue residents have not been properly consulted on the scheme.

Transport for London (TfL) announced last week that construction work will begin this summer on the project between Sternhold Avenue, next to Streatham Hill station, and Holmewood Road, at the top of Brixton Hill.

As well as making it safer and more pleasant for people to walk and cycle along the main road, the scheme also includes improvements to bus lanes by removing parking and loading bays.

The project was initially consulted on by TfL over six weeks between February 10 and March 22 of 2020, and included drop-in sessions at Streatham Tate Library and Streatham Space Project. However, as this period coincided with the emergence of the Covid pandemic in the UK, the consultation was then extended to April 19 for feedback online or by post.

The survey ended up receiving 1118 responses, of which 83 per cent said the changes would make cycling through the area safer, and 70 per cent thought it would make walking safer.

TfL has now published on its website a raft of documents outlining the plans’ precise technical details, and have invited residents to share any comments or questions about the scheme by writing to them within the next 21 days.

But Donna Harris, who leads the Lib Dem opposition on Lambeth Council, warned that not enough publicity had been given to the “highly disruptive” construction works - which are expected to go on until spring 2027.

“Streatham residents are fed up with being left out of decisions that directly impact their daily lives,” she said. “TfL has quietly posted a 21-day consultation on its website for highly disruptive works - but how many locals even know about it? It’s a disgrace.

“Residents should have been properly informed, and a local venue should have been set up to answer questions, just as was done at Streatham Space Project half a decade ago.

“Many residents will have come and gone without ever knowing this project was in the works. TfL and Lambeth Council must do better - consultations should be meaningful, not just a tick-box exercise.”

Julie Lewington, TfL's head of projects and programmes, said in response: “We are determined to eliminate death and serious injury on the transport network as part of our Vision Zero goal.

“The latest collision analysis for the A23 Streatham Hill area shows that 72 collisions took place in the 36-month period up to 31 October 2024, resulting in injuries to 75 people. The new scheme will create pedestrian crossings, a protected cycling route and improvements to bus lanes to make the area safer for everyone.

“We held an extensive public consultation into this scheme, working to plan our construction programme to minimise disruption for local residents and businesses as much as possible.

“As part of this work, we have worked closely with Lambeth Council to develop the proposals for our scheme and learn and apply lessons from other recent changes in the area, including the suspended Streatham Wells LTN scheme. We have also engaged with local councillors and stakeholder groups as designs have been developed and will continue to engage with people in the area as we move towards the start of construction.”

In its press release on the scheme last week, TfL said it will strive to maintain traffic flow during construction and will avoid night working where possible.

The organisation added: “TfL will continue to monitor roads during the works and implement signal strategies to relieve congestion and assist the bus network.

“TfL will also work closely with bus operators to minimise any impacts on bus services as much as possible and 24/7 bus garage access will be maintained. TfL will be working closely with Lambeth Council to monitor and address any impacts on local side roads and the surrounding road network.

“Side road closures will be staggered to avoid multiple impacts to residents. All loading and parking will be facilitated on borough roads to prevent additional congestion to the A23. A TfL public liaison officer will also consult with local businesses about bespoke loading arrangements as needed.

“A comprehensive customer communications campaign will be put in place to ensure customers are aware of these works and their impacts and are equipped with comprehensive travel advice and information. TfL will also be launching a dedicated travel advice page closer to the start of these works.”

Concept image of the proposed road layout on Streatham Hill, once TfL's changes are complete
Concept image of the proposed road layout on Streatham Hill, once TfL's changes are complete
Transport for London

The scheme has been backed by Lambeth Council’s Labour administration, with the authority’s deputy leader Rezina Chowdhury saying it will be “transformational” for Streatham.

“New pedestrian crossings and safe cycling infrastructure, improved bus lanes, extra trees and greenery will be a huge boost to the high street and great benefit for businesses, residents and road users,” she said.

“TfL will work to monitor any impact on the local road network and minimise disruptions for residents. We will support them in making sure that happens.”