Josie Clarke
Business News
Illegal and potentially dangerous ‘eco plugs’ still widely available – Which?
The so-called energy-saving devices have been the subject of multiple Government recalls, while Which? testing found no evidence that they worked.
By Josie Clarke
22 Apr 2025
Business News
Ofgem calls for ‘culture change’ from energy firms on customer service
The regulator warned that the sector needed ‘clear penalties’ as it announced a set of proposals to improve customer service.
By Josie Clarke
11 Sept 2024
UK
Watchdog calls on Oasis and Ticketmaster to refund fans
Which? has called on Oasis and Ticketmaster to ‘do the right thing’ by fans who saw the price of standard tickets surge from £148 to £355
By Josie Clarke
10 Sept 2024
Business News
One in five secondary pupils in vehicle hit or near miss while on phone – survey
Some 84% of secondary pupils admit using their phone when walking near roads, with 18% having been hit by a vehicle or involved in a near miss.
By Josie Clarke
10 Sept 2024
Business News
Asda beats big-name tea brands to be named nation’s ‘best cuppa’
Asda’s Everyday Tea Bags achieved the top score of 72% in a blind tasting by 79 ‘experienced and committed’ tea drinkers assembled by watchdog Which?.
By Josie Clarke
6 Sept 2024
Music
Watchdog ‘keeping open’ potential for enforcement action over Oasis tickets sale
The CMA said businesses ‘must not mislead customers about their prices, and must be transparent about how prices are set’.
By Josie Clarke
5 Sept 2024
Business News
Complaints to Communications Ombudsman up 54% on last year
Complaints have been mainly about service quality, billing and contract issues this year, a pattern similar to last year, data shows.
By Josie Clarke
5 Sept 2024
Business News
Fall in number of British abattoirs risks ‘seriously jeopardising’ food security
Abattoir numbers have declined from about 2,500 in the 1970s to just 203 today, the British Meat Processors Association said.
By Josie Clarke
4 Sept 2024
Business News
Fragile consumer confidence sees retail sales rise by 1% on last August
The figure was well below last August’s growth of 4.1% and below the 12-month average of 1.2%, according to the BRC-KPMG Retail Sales Monitor.
By Josie Clarke
3 Sept 2024
Business News
Coca-Cola hails Olympics recycling trial ahead of UK deposit return scheme
Labour recently confirmed its plans to introduce the scheme in the UK before October 2027.
By Josie Clarke
18 Aug 2024
Showbiz
ASA bans Huel and Zoe ads for failing to disclose Steven Bartlett link
The ASA found the ads, seen on Facebook in February, ‘omitted material information’ about their links to Dragons’ Den star Bartlett
By Josie Clarke
15 Aug 2024
Business News
Grocery price inflation rises for first time since March 2023
Supermarket prices were 1.8% higher than a year ago over the month to August 4, nudging up slightly from 1.6% in July, analysts Kantar said.
By Josie Clarke
13 Aug 2024
Business News
Rioting led to 10% drop in hospitality sales, figures suggest
Coastal towns were particularly affected by the cancellation of coach and day trips, while city centres also saw significant disruption.
By Josie Clarke
12 Aug 2024
Business News
Virgin Atlantic ad banned over Flight 100 ‘sustainable’ fuel claim
The airline claimed Flight 100 from London to New York would use 100% sustainable aviation fuel.
By Josie Clarke
7 Aug 2024
Business News
Council tax arrears rise to £6 billion a year – report
Some 1.3 million households are struggling to pay their council tax bills, according to a report by the Centre for Social Justice.
By Josie Clarke
6 Aug 2024
Business News
Retail sales make subdued recovery as washout summer dries up
Total retail sales increased by 0.5% year on year in July, according to the BRC-KPMG Retail Sales Monitor.
By Josie Clarke
6 Aug 2024
Business News
British funerals increasingly ‘celebrations of life’, study finds
Some 68% of people believe funerals should be more of a celebration than a time of reflection, up from 58% in 2019, the study found.
By Josie Clarke
6 Aug 2024
Money
Cost of living tops parents’ fears for children’s futures – study
Worries about future pandemics and global instability were of relatively little concern, the annual survey by Wealthify found.
By Josie Clarke
4 Aug 2024
UK
Demand grows for home air conditioning as temperatures rise
More than four in five estate agents (88%) also reported a rise in homes coming to the market with built-in air conditioning.
By Josie Clarke
2 Aug 2024
Business News
Morrisons increases store freezer temperature to cut carbon emissions
The supermarket chain is changing its freezer temperature in 10 stores from -18C to -15C in a trial.
By Josie Clarke
2 Aug 2024
Business News
Election week uncertainty helps drive down shopper footfall
Total UK footfall was down 3.3% year on year in July despite the warmer and drier weather, latest figures show.
By Josie Clarke
2 Aug 2024